Frequently Asked Questions

 

LOGGING IN ONLINE

If you’ve forgotten your password please follow these instructions. Alternatively please call us during office hours on 020 7887 4076.

 

MY MEMBERSHIP AND MEMBERSHIP CARD

That depends on the type of Membership you hold, which is shown on your Membership Card.

If you are a Subscribing Member with a continuous subscription your renewal is due on 1 August each year. Log in to the Membership page, or give us a call to check your current status. Statements are sent annually.

If you are a Visiting Member your renewal is due one year after you joined, or one year after your last renewal. You will receive an email reminder from us some weeks before your Membership is due to expire.

If you have purchased a guest card, your guest can access the same services as you do – AA Library and Photo Library, Members’ Events, ticketed AA Lectures, etc. You will receive one set of each mailing and one copy of each membership publication to share.

If you haven’t yet sent us a colour photograph for your Membership Card, please do so. The easiest way is to email a photo to membership@aaschool.ac.uk. Your card will be issued straight away and posted to you. Alternatively you can have your photo taken and pick up your card in person during office hours at the AA Membership Office (located at 33 Bedford Square). If you have paid for your membership and sent us a photo, your card should arrive in less than 14 days. Please contact us if it doesn’t arrive.

The Membership Card that gives you access to the AA premises in Bedford Square can also be used as a cash card within the AA. You can pay for food and drinks, use the photocopiers in the Library, and purchase materials from the AA Print Centre.

You can credit your card using bank notes at the paypoint in 36 Bedford Square (ask for directions at Reception) or online https://topup.aaschool.ac.uk/ using a debit/credit card. Your log in details will be your usual AA username and password.

Please order a card by logging in to the Membership website https://www.aaschool.ac.uk/cards. The fee for a replacement Membership card is £10.00.

If you haven’t had a replacement card for three years or more we are happy to offer this free of charge. In these instances please email membership@aaschool.ac.uk instead of ordering online and we will arrange this for you.

Stolen cards must be reported to the police and can be re-issued free of charge – a police reference number will be required. Please email membership@aaschool.ac.uk with your police reference number.

 

MEMBERSHIP EVENTS

AA Public Programme lectures and Membership Events are open to all Members. Course lectures and some Open Unit lectures are for AA students only.

Most lectures in the Public Programme are free on a first come first served basis. Where an event is ticketed, this will be clearly stated in the weekly Events List in advance, and details will be given on how to obtain tickets.

Members are welcome to bring other family members to private views and non-ticketed events. Children in the AA premises must be accompanied by an adult at all times; we ask all visitors to be mindful of the needs of other users.

Members are welcome to bring guests to accompany them on visits to the AA but we ask members not to give their card to anyone else to use. The cards are not transferable.

If you have ideas for Members’ events, would like to lead a tour or visit, or wish to volunteer to help with events, please contact Guy Norton, Membership Events Manager, on +44 (0)20 7887 4034 or email him at events@aaschool.ac.uk.

 

ACCESSING THE LIBRARY AND COLLECTIONS

It is advisable to check library opening times in advance particularly during the summer, Christmas, and Easter. Library opening times can be found here

If you plan to visit the Photo Library or the Archives, please make an appointment in advance. For contact details and more information about the opening times of each, please follow these links: photo library and archives

Subscribing Members who have given a UK address can borrow up to eight books at a time. Visiting Members can only use the library as reference and cannot borrow books.

If you are a Subscribing Member, AA student or staff you will be able to access online resources, e-journals and e-books even when off-site using your AA username and password. Visiting Members don’t have off-site access to online resources.

Off-site links are provided for each resource. Most online resources are now available off-site (including ebooks) by using your AA username and password.

Please note that due to license agreements, some online resources are available for educational purposes only, and therefore are accessible only to the School (students and staff) and not to Members.

E-books and online journals can be found via the library catalogue search: http://collections.aaschool.ac.uk/

Online resources can be accessed here: collections.aaschool.ac.uk/onlineresources.

Only Subscribing Members are able to make requests via the library catalogue. Please email the library with any requests library@aaschool.ac.uk

 

GETTING ONLINE WITH WIFI

To access the AA Wi-Fi you will need to follow the instructions in one of the following documents:

Windows 8
Windows 7
Windows Vista
Mac OSX 10.4 or later

Please ensure that you follow every step carefully. You will need your AA username and password (the same that you use to access the Members’ section of the website) in order to access Wi-Fi.

 

ACCESS TO PRINTING AND PHOTOCOPYING

The AA’s Print Centre is located in 39 Bedford Square, which you will be able to access with your Membership Card.

AA students and staff
AA students and staff are able to print directly from the computers to the Xerox C70 A4/A3 and the HP T3500 ink jet plotter for sizes A2 A1 A0; there are 3 more Xerox printers located in the Computer Lab. A4 A3 A2 A1 scanners are also available to AA students.

The Print Centre provides a printing service to Members, however files need to be submitted in PDF format on a memory stick.
The Print Centre offers a finishing service which includes guillotining, wire binding, booklet saddle stitching, electric paper drill.

15p per A4 page, single sided (colour or black & white)
20p per A4 page, double sided (colour or black & white)
30p per A3 page, single sided (colour or black & white)
50p per A3 page, double sided (colour or black & white)

Photocopies cost 5p per page, regardless of size.

Offers a wide variety of paper and stationery for purchase including pens, pencils, rulers, glue, cutting knives, CDs, DVDs, USBs, masking tape, spray mount, brushes, and string.

 

USE OF WORKSHOPS AND COMPUTER ROOM

Use of the School’s facilities – Computer Room, Workshops, Photographic Studio, etc – is strictly reserved for AA students and staff.

Contact

Architectural Association
36 Bedford Square
London WC1B 3ES
+44(0)20 7887 4076
membership@aaschool.ac.uk

Member Events

Member Events

The Architectural Association, Inc. is a Registered Charity Incorporated as a Company limited by guarantee. Registered in England No.171402. Registered office: 36 Bedford Square, London WC1B 3ES, 020 7887 4000

Click here to read the AA’s latest review report.

Click here to read the AA’s latest action plan.

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